FAQs
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Why is Everything Print On Demand?
At Coco Harmonoco, we embrace a unique approach to inventory management for several key reasons:
- High Demand: Our products are highly sought after, and keeping inventory in stock is challenging due to continuous printing and shipping of orders. By utilizing a print-on-demand model, we ensure that each item is freshly made and tailored to your order.
- Sustainability: We prioritize sustainability by avoiding the waste associated with overproduction. By only producing items as needed, we reduce our environmental footprint and contribute less to the global issue of waste.
- Design Flexibility: Designing is at the heart of what we do. Our print-on-demand system allows us to frequently update and refresh our designs, offering a diverse range of unique and inspirational items to our customers.
This approach ensures that we can offer you high-quality, sustainable, and innovative products without compromising our commitment to creativity and the environment.
What Size Should I Order?
At Coco Harmonoco, we believe every body is unique and special. While we'd love to tell you the perfect fit, it's essential to remember that our bodies vary.
We use unisex style apparel whenever possible, unless specified otherwise. Unisex tees typically offer a more relaxed fit rather than being form-fitting. If you prefer a more fitted look, we suggest going down a size. For a roomier fit, go up one size. For a t-shirt dress style we recommend going up two sizes. Generally, choosing your normal size works well.
How Do I Take Care of my Apparel?
- Machine or hand wash in cold water.
- Wash with similar colored items.
- Do not use bleach.
- Tumble dry on low (inside out for extra precaution).
- Do not iron on designs.
- Folding is optional.
Please note, we are not responsible for replacing items that show normal wear and tear.
Do You Have Any Discount Codes?
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Can I Cancel My Existing Order?
We are able to accept cancellations within 24 hours of your order being placed.
To cancel your order, please send us an email to info@cocoharmonoco.com
After 24 hours, we have already began the process of fulfilling your order.
How Do I Get In Touch With You?
Please reach out using our CONTACT FORM or send us an email to info@cocoharmonoco.com
If you are reaching out about an order, please provide an order # and the first and last name that your order was placed under.
Has My Order Shipped?
You will receive an email and/or text notification when your order is assigned a tracking number. If you did not provide an email address or phone number, we will be unable to communicate this information to you.
Do You Accept Returns?
At Coco Harmonoco, all products are made to order, meaning returns and exchanges are not supported if the wrong size, color, or style was ordered, or if the customer simply changes their mind.
We offer store credit for eligible returns, which never expire. However, we do not accept returns for refunds.
The following items are not eligible for returns:
- Holiday items or any items within a holiday collection (e.g., Valentine's Day, Christmas)
- Sale or marked-down items
- Home goods
- Stationary
- Accessories of any kind
- Items that have been worn or washed
For more details, please visit our Return Policy.